I like their stuff for the quality and longevity (everything I ever got from Benetton I still wear) but the rudeness was off scale even for southern Europe where it's normal for people to judge one another by weight and style.

I don't know US sizes so I'm trusting a converter that says UK 14 is US 12; not tiny by a long shot but still, most 'high street' shops regularly stock to UK 16 or even 18. Bah! I wish I had weirdly skeezy WTFs to report instead of plain bad ones. :D