Keeper of the Superfluous Es!

Heh. I worked as a writer/production manager for a man who owned his own small business. He stressed customer service over and over, ad nauseum. As I was a naturally polite employee, this wasn't too difficult. But the Catch-22 to all this awesome customer service was that it couldn't cost a thing. I wrote scripts, hired voice talent, and produced recording sessions on a very tight schedule. So tight, in fact, that I occasionally would help out a client who was running late by FedEx-ing (instead of first class mailing) the product to them. One month, I got called on the carpet. My crime? Excessive use of FedEx. The amount? 5 in one month. My boss said to me "I won't be able to send my daughter to drama camp because YOU SEND TOO MANY FED EX PACKAGES!"

Of course, this story is just one of many. I worked for that fucker for 3 years. Ahhhh feels good to vent! Thanks!